Privacy Policy

Last Updated: September 16, 2025

At Dakaan.pk, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the rights you have regarding your information. By using our website, you agree to the practices described here.

1. Information We Collect

• Basic information: IP address, browser type, device type, and location data.
• Order information: name, billing/shipping address, phone number, and email address.
• Download activity when accessing Urdu novels in PDF format (for security and analytics).
• Anonymous usage data when browsing blogs, price sections, or other content (via cookies and analytics).

2. How We Use Your Information

• To process and deliver your orders.
• To provide access to Urdu novels, blogs, and mobile price information.
• To personalize your browsing and shopping experience.
• To display advertisements via Google AdSense (personalized or non-personalized depending on your consent).
• To monitor analytics and improve website performance.

3. Cookies & Browsing Data

We use cookies and similar technologies to enhance your browsing experience. For example, when you visit product pages, we may store product names, details, or your recently viewed items in your browser. This helps us show personalized recommendations and improve navigation.

You can disable or clear cookies in your browser settings, but some features may not work properly without them.

4. Login & Security Cookies

When you attempt to log in to Dakaan.pk, we use temporary cookies (session cookies) to show error messages such as “incorrect password” or “invalid email.” These cookies:

• Do not store personal information.
• Automatically expire within a few seconds or when you close your browser.
• Are used only to provide a smoother and more secure login experience.

5. Advertising & Google AdSense

Our site uses Google AdSense to display advertisements. AdSense may use cookies and similar technologies to serve personalized or non-personalized ads. For users in the UK, EU, and EEA, ads are displayed only after consent via Google’s Consent Management platform.

You can learn more and manage your ad preferences here: Google Ad Settings.

6. Data Sharing

We may share limited information with:

• Payment processors (for purchases).
• Logistics/shipping partners (for delivery).
• Third-party analytics and advertising partners (such as Google).

We do not sell or rent personal data to third-party marketers.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Order records may be stored for legal/tax purposes. Analytics data is stored for shorter periods.

8. International Data Transfer

If you access our site from outside Pakistan, your information may be transferred to servers in other countries. We take steps to ensure your data remains protected according to international standards.

9. Your Privacy Rights

For EU/UK Users (GDPR):

• Right to access, correct, or delete your personal data.
• Right to withdraw consent for personalized ads.
• Right to request a copy of your stored data.

For California Users (CCPA):

• Right to know what data we collect and how we use it.
• Right to opt out of “sale” of personal data (we do not sell personal data).
• Right to request deletion of personal data.

For Pakistani Users

Dakaan.pk is operated and managed from Pakistan, and our services are primarily intended for users within Pakistan. While our website may be accessible worldwide, the majority of our content, products, and services are tailored for Pakistani customers. All prices, delivery options, and payment methods (including Cash on Delivery, JazzCash, and EasyPaisa) are designed to serve users located in Pakistan. By continuing to use this website, you acknowledge that our services are primarily directed towards individuals residing in Pakistan.

10. Security Measures

We use SSL encryption and industry-standard safeguards to protect your information from unauthorized access, disclosure, or misuse.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date. If changes are significant, we may also notify you via email or a site notice.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]