Frequently asked questions
Discover answers to commonly asked questions about ordering, payments, shipping, returns, and more. Simplify your shopping experience with our comprehensive FAQ guide.
Q: How can I place an order on dakaan.pk?
A: To place an order, browse our website and select the items you wish to buy. Once you’ve chosen your products, click Add to Cart or Buy Now. After that, proceed to checkout, enter your shipping details, and choose a payment method to complete your purchase.
Q: What payment methods are accepted?
A: We accept various payment methods, including credit/debit cards, bank transfers, and cash on delivery (COD) for your convenience.
Q: Is COD available for all products?
A: Yes, cash on delivery is available for most products on our website. Please check the product page for payment options available for each item.
Q: How can I track my order?
A: Clicking here will allow you to track your order status. Track Order
Q: What is your return policy?
A: Our return policy can be found on our returns page. Click Here is the link to our returns policy for more details.
Q: Are the products on dakaan.pk authentic?
A: Yes, we guarantee the authenticity of all products available on our website. We source our items from reputable suppliers to ensure the highest quality.
Q: Do you offer international shipping?
A: Currently, we only ship within Pakistan. We are working on expanding our services, and any updates regarding international shipping will be announced on our website.
Q: How can I contact customer support?
A: You can reach our customer support team by emailing [email protected] or by filling out the contact form on our contact us page.
Q: Are there any promotions or discounts available?
A: Yes, we frequently run promotions and offer discounts on various products. Keep an eye on our website and subscribe to our newsletter to stay updated on the latest deals.
Q: Can I modify or cancel my order after placing it?
A: Once an order is placed, modifications may not be possible. Please double-check your order before confirming the purchase. For order cancellations, please contact our customer support team as soon as possible.
